Stephanie Dennis, PMP

PROJECT MANAGER PROFESSIONAL / STRATEGIST / CLIENT CHAMPION

Seasoned Project Management Professional with 12 years’ experience driving successful business initiatives and optimizing IT investments through solid processes, resourcefulness and innovative contribution of new and established methodologies. Versatile and dynamic leader with a track record of applying the art and science of universal Project Management standards to specific needs in government, education and commercial industry. This philosophy combined with a natural ability for maintaining excellent client relations while planning and directing resources creates a valuable addition to any management team.

Project Management • Team Building, Management, and Mentoring • Client Relations Management • C-Level Presentations • UCD Process Implementation • Technical Design and Support • Product and Market Strategy • Structured Analysis • Brand Management

PROJECT MANAGEMENT AND BUSINESS STRATEGY HIGHLIGHTS

NIC Inc. Nashville, TN, 2007-Present
Project Manager
Implementing and improving a portfolio of 19 online services for the Department of Revenue expediting $4 billion to the state annually via 800,000+ transactions and increasing adoption by 10% per year while decreasing personnel needs and processing time by 50%. Manage full SDLC / Project Lifecycle for client-facing customer implementation projects of duration from one month to 36 months; development budget from $10k to $1+ million; and project teams (PM, TA, QA, and DEV) sized from two to 20 members with other agencies such as Benefits Administration, Department of Transportation, Department of Correction, Registry of Elections and Finance, Governor's Office, Emergency Management Agency, Finance and Administration, Treasury and Wildlife Resources Agency.

Middle Tennessee State University Murfreesboro, TN, 2004-2007
Project Lead/Web Manager
Managed implementation of a new content management system (Luminis Platform) included in a previously purchased enterprise solution for educational institutions from SCT Sungard -- this system was for use by all departments in the university to maintain their web presence. Conceptualized a new design and create a modular template exceeding Section 508 Compliance to be used in the CMS and purposed for all organizational tiers, skill levels of developers and varied interests of stakeholders to promote consistency, improved branding, accessibility, and optimal user experience. Coordinated training for all relevant university staff and team members.

ITT Technical Institute Nashville, TN, 2004-2006
Adjunct Instructor
Led hard-working, talented individuals through courses in HTML, XML, Dreamweaver, and Visual Design Theory. It was a pleasure and a satisfying challenge to fold real-life experiences and professional insight into the required curriculum while serving students of different ages, academic disciplines and skill levels.

Office of the Governor Austin, Texas, 2001-2002
Project Lead/Consultant
Analyzed and assessed current site for recommended improvements by means of web analytics, customer survey, UI testing and stakeholder analysis. Created, presented and executed a new development plan to provide better services to the constituents and offices of the Governor. Collaborated with the Press Office and Committee on People with Disabilities to reinvent an antiquated 2600 page, unnavigable and ineffective web presence into a dynamic 500-page, easily maintainable tool for timely communication. Recommended and administrated the procurement for translation into Spanish to better serve Texas’ 35% Hispanic population.

Art of Order Inc. Nashville, TN, 2001-2009
Owner/Operator
Operated a successful sole proprietorship facilitating 110+ projects for clients nationwide. Assisted companies and individuals to create and implement successful Web initiatives; conceptualized, designed, developed, and maintained Web projects through proactive decisions; strategic, user-driven design assessments and coordinated marketing efforts. Created solutions to meet client's business goals through targeted marketing, client relations, phased implementation and procurement management.

Digital Dog Inc. Nashville, TN, 1999-2001
Project Manager
Skillfully managed diverse projects for up to 30 clients simultaneously while learning the ropes of online software development, client relations, and cross-functional team management with some of the best talent in the industry at one of Nashville's first web development firms.

EDUCATION
Bachelor of Science, Aerospace Technology
Middle Tennessee State University; Murfreesboro, Tennessee

PROFESSIONAL AFFILIATIONS
Project Management Institute (PMI)
Certified Project Management Professional (PMP)

SELECTED CLIENTS/PROJECTS
Warner Brothers, State of Texas Governor’s Office, State of Tennessee Department of Revenue (NIC)

SELECTED APPLICATIONS
Microsoft Office Suite, Microsoft Project, Salesforce, myEmma, @task, Remedy, XML,SQL, DQL, HTML, Visual Design, Dreamweaver, Photoshop, Visio, other related industry tools.